Locally Owned Heating, Cooling & Plumbing Experts Serving the Inland Empire Since 1949
Ballard Plumbing Heating & Air Conditioning is one of the oldest family-owned and locally operated residential plumbing, heating, and air conditioning companies in Southern California. Since 1949, four generations of the Ballard family have been serving homeowners throughout the Inland Empire, with an approach built upon a proud heritage of uncompromising customer service and top-quality products.
Our company’s history begins with our founders, Lohman and Elizabeth Ballard. Lohman, who hailed from Kentucky, managed his family’s farm and worked on the railroad during winter. He brought Elizabeth and their eight children to San Bernardino to find new opportunities and more comfortable weather.
Lohman’s reputation for responsive service at a fair price spread throughout the Inland Empire and the family business grew. Son-in-law Gene Montano added air conditioning to the company’s services in 1956, growing the company while remaining faithful to the values Lohman and Elizabeth established.
Today, the company is operated by Lohman’s grandsons, Dennis and Mike Montano, and several fourth-generation Ballards are among our employees. California has grown, and home comfort technology has seen dramatic changes, but we’ve been proud to continue as a family-owned company that celebrates and upholds our founders’ values. That’s why homeowners in the Inland Empire know they can count on Ballard Plumbing Heating & Air Conditioning to keep their families safe and comfortable all year-round.
Call Today
Trust your home to the professionals who have over 76 years of experience. Call Ballard Plumbing Heating & Air Conditioning at 909-297-1914 or contact us online today!
Committed to the Ballard Code of Ethics
Everything we do is based upon this longstanding Code of Ethics:
- We shall operate Ballard Plumbing Heating & Air Conditioning according to the standards of the industry so that our customers and the general public can depend on Ballard Plumbing Heating & Air Conditioning for consistent quality service.
- We shall execute our work in conformity and with federal, state, and local laws, maintain all necessary licenses and qualifications and refuse to be a party to any action that violates these regulations.
- We shall provide prompt and courteous service at all times, maintaining a normal workweek, and where appropriate, be ready to render emergency service to meet the public need.
- We shall maintain effective telephone service for all who want our services, answering the call warmly, competently, and with an excellent customer experience.
- We shall keep our customers informed as to the services we are doing for them, including the time of completion, changes in costs, and any decision to subcontract work undertaken.
- We shall always seek to replace and correct promptly any defective material or workmanship and shall not interpret payment as an acceptance of such work.
- We shall take precautions to protect furnishings, the interior surfaces, as well as landscaping and the property in general, in the course of performing our services.
- We shall always endeavor to have all materials and services for our customers to be of high quality, creating a desire to continue to do business with the Ballard Plumbing Heating & Air Conditioning team.
- We shall have all personnel and vehicles identifiable as part of the Ballard Plumbing Heating & Air Conditioning team, and maintain standards of cleanliness and order that reflect pride in our work and company.
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Hear From Our Happy Customers
Ruth Sapien
I totally enjoy it when it’s Art who comes out for my appointments. He really cares that the equipment is running properly; he is thorough and explains what all is happening and why!! Today’s appointment was the same experience … excellent!!! Thanks for the new surge protector!!
Richard Bentley
My technician Angel is outstanding. His professionalism and his customer service is awesome. He truly cares about his profession and the Ballard customers. I would definitely recommend Ballard's and technician Angel to anyone. Trust me Ballard and tech Angel are the best... Read more
barbara crump
We are very impressed with Ballard Plumbing and Heating. We needed our drains in the bathroom re-drained and a new toilet installed. They needed the dig a trench in the front yard to lay new piping. Lthey did it all in one day. Super happy with the results and the workers were... Read more
Nick Piunno
Kevin showed up on time and was very professional and personable. Kevin assessed the problem and took the time to thoroughly explain the diagnosis and problem he located, as well as provided evidence of the faulty item located in my furnace. Kevin was very transparent and... Read more
Joanna Barnheiser
Absolutely stellar service. After being told by several other plumbers that they wouldn’t be able to fix our bathroom sink, Manuel came out THE SAME DAY we called and fixed it for us. He was thorough, helpful, polite, and very informative. He used language that made the... Read more
Sally Scott
Gabe was on time and very polite and friendly. I explained what my heating unit wasn’t doing and he was able to quickly find the problem and fix it.He explained what was wrong so I was able to understand why. I am very happy with his service and I would highly recommend him... Read more
Erika Hinzman
I called for a routine maintenance visit and got a same-day appointment. Technician Daniel was fantastic - he was very communicative, thorough and took the time to explain what he found, answered questions, etc. in a way that was not over my head. Not only did my HVAC unit get... Read more
Elizabeth Sherrod
We called early (8:30 am) but weren't serviced until 3:50 pm. However, the service tech was respectful, friendly, paid special attention to detail and suggested and waited for us to inspect the work before leaving. It was definitely worth the wait for the quality of service... Read more
Mairead Park
Manuel quoted a price prior to starting and carefully took his time checking and double checking that the leak was addressed. I was his last call Friday and I know I would be eager to finish and leave, but he diligently checked and made sure all was in good order before... Read more
Barbara Meyer
I needed my garbage incinerator replaced ; Ballard was recommended to me by my neighbor. Eddie came today. He was polite; upfront with all costs and dig a great job! I'd highly recommend Ballard and Eddie specifically!
Carol Campbell
Johnny was very pleasant & knowledgeable. The problem we have been having, of course did not happen today. So he showed us how to watch for the problem and what to do when it happens again. Then we give them a call and he will be back to correct the problem. There will be... Read more
Brianda Kaspereen
Jose Reyes and his team did a wonderful job replacing the entire hvac system with efficiency, cleanliness, and time consideration. They worked quickly to complete the job in a day with little disruption and went over every step with me. They replaced everything, worked around... Read more
Doris Milloy
We have used Ballard’s Plumbing for years and have always been very pleased with their service. Manual Vasquez is the best! He always find the solution needed and is very professional in his work. If the problem we have isn’t an urgent problem, we’ll wait until Manny is... Read more
Douglas Dicaro
Ballard was able to get a technician to my home within 2 hours of my calling. Daniel was courteous, professional, informative and took the proper care and precautions while in my home. He applied the appropriate amount of time to discuss the heating/furnace situation. He was... Read more
Sue Yeoman
On Christmas Eve our lines backed up and we had water on our bathroom floor and in the bathtub. We called Ballard and Eddie showed up within 45 minutes. He diagnosed the problem and cleared the blockage. Within two hours of the problem, Ballard got it fixed and back to normal.... Read more
Schedule Service
If you live anywhere in the Inland Empire area, contact Ballard Plumbing Heating & Air Conditioning online or at 909-297-1914! Also, be sure to check out today’s coupons and special offers!